About this role
EDC Portfolio Manager / Outsource Recoveries Sandton, Gauteng Salary: R45,000ctc A well-established Law Firm is looking for an experienced EDC Portfolio Manager to take ownership of outsourced debt recovery portfolios, drive vendor performance and maximise recoveries. Minimum Requirements: Grade 12 5–8 years’ experience in debt collections/recoveries Minimum 3 years’ experience managing outsourced debt collection agencies/vendors Experience across secured, unsecured, legal and/or post-judgment portfolios Strong knowledge of South African collections legislation and practices Proven experience managing KPIs, SLAs, recovery targets and vendor performance Strong analytical, reporting, negotiation and stakeholder management skills Advanced Excel and experience with collection systems such as Excalibur/Cheetah advantageous Experience in a banking, retail credit or financial services environment advantageous Key Responsibilities: Manage and oversee a portfolio of outsourced delinquent accounts Drive EDC performance against recovery targets, KPIs and SLAs Build and manage strong relationships with external collection agencies Analyse portfolio performance, identify trends and implement improvement strategies Manage escalations, queries, account allocation and portfolio balancing Monitor vendor compliance with NCA, Debt Collectors Act, POPIA and applicable legislation Conduct performance reviews, audits and ongoing vendor monitoring Provide management with performance reports, insights and recommendations Identify opportunities to improve recovery strategies, vendor efficiency and overall portfolio performance Consultant: Chante Pienaar - Dante Personnel Pretoria Faerie Glen Apply via our website www.dantesa.co.za OR Apply directly on the link: https://webapp.placementpartner.com/wi/vacancy/?id=dante&VacRef=PTA026430&preview=4a6df54cdae60010408716205da6189d If you do not hear from us within 5 days, please accept that your application was unsuccessful