About this role
Internal Sales / Telesales Location: Nelspruit Seniority Level: Mid Career (2 - 4 yrs exp) Department: Sales Reporting to: Sales Manager Job Description: Internal Sales / Telesales Consultant Location: Nelspruit Department: Sales Reports to: Sales Manager About the role We are looking for a confident, customer-focused Internal Sales / Telesales Consultant to support our sales team in Nelspruit. You will build relationships with customers, respond to enquiries, identify sales opportunities and help customers find the right catering products and solutions. Key responsibilities Handle incoming customer calls, emails and other sales enquiries. Contact prospective and existing customers to introduce products, follow up on quotations and generate sales. Understand customer requirements and recommend suitable products. Prepare and follow up on quotations, orders and sales leads. Maintain accurate customer and sales records. Work towards individual and team sales targets. Coordinate with colleagues to help ensure orders are processed and customer needs are met. Keep up to date with product information, promotions and availability. Provide helpful, professional service and resolve customer concerns where possible. Requirements Previous experience in internal sales, telesales or customer service is an advantage. Strong verbal and written communication skills. A confident, professional telephone manner. Good listening, negotiation and relationship-building skills. Comfortable working towards sales targets. Organised, dependable and attentive to detail. Basic computer skills and confidence using email and sales systems. Knowledge of catering products or the food service industry is beneficial. Own reliable vehicle and valid drivers license. Able to start immediately. Fluent in Afrikaans and English. Personal attributes Customer-focused and responsive. Self-motivated, positive and persistent. Able to work independently and as part of a team. Calm and professional when handling queries or objections. How success will be measured Achievement of sales and activity targets. Quality of customer service and follow-up. Accuracy of quotations, orders and customer records. Contribution to customer retention and new business. HOW TO APPLY Please apply via the designated website. CVs via WhatsApp or email will not be accepted. Include full employment history, copies of qualifications, and at least two references. Shortlisted candidates will undergo a video interview. If you do not receive a response within two weeks, consider your application unsuccessful.