About this role
Our client is looking for a dynamic and adaptable candidate to fulfil the role of a Fleet Supervisor (Logistics Specialist and Fleet Manager). Position : Logistics Specialist and Fleet Manager Reports To : Senior Fleet Manager & Operations Team Employment Type : 3-Month Probationary Period, Transitioning to Permanent Location : Hybrid (Office and Remote) Salary : R15,000.00 Gross (Probation Period) – Negotiable Start Date : As Soon As Possible Company Car : Provided for occasional client trips and site visits Role Overview The Fleet Supervisor will be responsible for overseeing a structured, disciplined fleet management operation, with regular on-site management to ensure drivers are performing to high standards and meeting KPIs. This role entails actively driving change, enforcing protocol, and maintaining a consistent presence across various client sites to support drivers and ensure adherence to company standards. Additionally, the Fleet Supervisor will occasionally handle client trips, using a company vehicle when needed. Key Responsibilities Fleet and Driver Management Driver Sourcing & Onboarding : Recruit and onboard drivers, subcontractors, and rental drivers as required. Training : Conduct training sessions to ensure drivers understand and meet KPIs, use the company Application effectively, and deliver excellent customer service. Performance Management : Monitor driver performance, implement disciplinary actions when necessary, and support driver retention initiatives. Structured Management : Uphold a disciplined approach across the fleet by enforcing established systems and protocols. Driver Support : Address driver inquiries, manage retention efforts, and provide support at client sites as needed. Vehicle & Fleet Oversight Vehicle Inspections : Conduct regular inspections, ensuring compliance with safety and operational standards. Vehicle Handover and Retrieval : Manage handovers and retrievals, maintaining accurate records and schedules. Fleet Management Protocols : Work closely with the Senior Fleet Manager to ensure that all vehicles meet protocol requirements and operate smoothly. Site Operations : Ensure sufficient driver coverage at all sites, proactively addressing logistical issues. On-Site Management and Client Support Site Visits : Regularly visit various client sites to monitor driver performance, address any on-site issues, and ensure drivers are maintaining KPIs and high service standards. Driver Accountability : Conduct spot checks and provide immediate support to ensure drivers are meeting expectations for professionalism and customer service. Client Relations : Act as a point of contact for on-site client inquiries and concerns, addressing issues in a professional manner. Client Trip Support Client Trips : Handle occasional client transport needs using a company vehicle, ensuring punctuality and excellent service. Logistics and Site Coordination Trip Analysis and Booking : Review client trip requests, ensuring proper booking, grouping, and driver assignment. Client and Site Liaison : Act as a point of contact for clients, managing inquiries, handling support tickets, and coordinating with client sites as necessary. Logistics Team Oversight : Supervise the Logistics Specialist team, enforcing KPIs and overseeing schedules, bookings, grouping, and assignments. Client Communication : Professionally handle client inquiries, ensuring satisfaction and timely Management and Process Improvement Team Management : Lead the Logistics Specialists team with a structured, disciplined approach, promoting collaboration and accountability. Project Planning : Develop and lead initiatives to enhance operational efficiency and reduce waste. Process Documentation and Reporting : Document and codify protocols, maintain accurate records, and prepare regular performance reports. System and Structure Development : Drive changes that enhance efficiency, introducing new systems and management protocols as needed. Start-Up Initiatives System Creation : Collaborate with leadership to implement structured systems and protocols. New Ventures : Support expansion initiatives and other projects led by senior management. Training and Onboarding You will receive training from the Operations Team, including Dylan, Cline, and [User]. We anticipate you will be fully operational within three weeks, with regular check-ins to ensure a smooth transition. Additional Requirements Highly organized, structured, and disciplined. Strong interpersonal and communication skills for effective client and team interactions. A proactive mindset, able to drive change, enforce protocols, and manage multiple sites and teams effectively. This Role Offers : A fast-paced, collaborative start-up environment. Opportunities to develop systems and processes within the company. Necessary resources for a hybrid work setup (laptop, cell phone, data, etc.). Use of a company car for client trips and regular site visits. Should you not receive a response from us within one week of your application, your application has unfortunately not been successful. You can visit our website for more vacancies: www.wePlace.co.za / LinkedIn www.linkedin.com/company/wePlace