About this role
Make a meaningful contribution within a purpose-driven healthcare organisation committed to improving the lives of patients and communities. This role is ideal for someone who combines scientific understanding with strong coordination skills and a genuine passion for helping people. You will manage complex medical administration processes, support healthcare professionals, maintain accurate patient-related information and ensure effective communication between multiple stakeholders. This is an opportunity to use your biomedical knowledge and organisational skills in a role where accuracy, compassion and commitment truly matter. Duties / Key Responsibilities The following responsibilities are a summary of duties. A more detailed job description is available upon request after shortlisting. Coordinate patient-related cases and provide administrative support within a specialised healthcare environment. Manage records, documentation and information flow to ensure accuracy and compliance. Support healthcare professionals with required processes, documentation and follow-ups. Coordinate communication between patients, medical teams and external stakeholders. Maintain accurate information on internal systems and databases. Track progress, resolve queries and ensure timelines are managed effectively. Handle sensitive information with confidentiality and professionalism. Assist with process improvements, reporting and operational requirements. Build positive relationships with healthcare providers and community-focused stakeholders. Requirements BSc degree in Biomedicine, Biomedical Sciences, Health Sciences, Life Sciences or a related discipline. 2+ years' work experience in a high-pressure environment. Experience of working with large database / CRM systems. Ability to work in line with POPI and with an understanding of donor and patient confidentiality. Willingness to travel on occasions for training and workshops, both nationally and internationally. Experience in a healthcare, medical administration, research or coordination environment would be advantageous. Strong understanding of medical terminology and scientific concepts. Experience working with databases, case management systems or similar platforms. Excellent attention to detail and ability to manage confidential information. Strong computer literacy, including Microsoft Office skills. Ability to manage multiple priorities in a fast-paced environment. Education BSc degree in Biomedicine, Biomedical Sciences, Health Sciences, Life Sciences or another relevant scientific discipline. Soft Skills Passionate about improving the lives of people and contributing to community-focused initiatives. Compassionate, patient-focused and comfortable working with sensitive situations. Strong communication and relationship-building skills. Highly organised with excellent attention to detail. Proactive, dependable and solutions-focused. Able to work independently while contributing positively within a team. Salary If you're confident that you fit the role, let's chat! The proposed salary for the role is R29k - R32k per month - the final offer will depend on qualifications, experience and skills.