About this role
A well-established company specialising in IT Services and Strategic Consulting is looking for an organised, detail-oriented and professional Admin Assistant/IT Support Coordinator to join their team in Pinelands, Cape Town . Key Responsibilities Handle incoming client calls in a professional, courteous and friendly manner . Assist clients with basic enquiries and log IT support requests on the MSP Management System. Training will be provided. Communicate professionally with clients, internal staff and external stakeholders. Manage emails, correspondence and general office administration. Organise and schedule appointments, meetings and travel arrangements. Prepare reports, documents and correspondence. Take meeting minutes and distribute relevant documentation. Maintain accurate and organised filing systems and contact lists. Assist with regularly scheduled reports and administrative processes. Maintain and update office policies and procedures. Order office supplies and assist with researching suppliers and pricing. Submit and reconcile expense reports. Provide general administrative support to the team. Act as a point of contact for internal and external clients when required. Requirements Matric. Previous experience as an IT Support Coordinator or IT Admin. Experience within the IT industry will is essential. Proficiency in MS Office . Excellent verbal and written communication skills. Fluent in English and comfortable communicating with professional clients. Strong organisational and time-management skills. Ability to prioritise and manage multiple tasks effectively. Excellent attention to detail and a methodical approach to work. Strong problem-solving skills. Professional, reliable and client-focused. Comfortable handling incoming client calls when required. This is not a receptionist role.
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