About this role
ASSISTANT SERVICE CONSULTANT Centurion - Irene R16 500 CTC Our client in the information technology sector is looking for a driven Assistant Service Consultant to join their team. Minimum requirements: 3–5 years’ relevant experience within the utility's environment, preferably electricity or water Practical experience working with utility billing platforms, prepaid solutions or related systems Understanding of metering processes, tariff structures and utility account management Strong customer service, analytical and problem-solving abilities Ability to identify issues, investigate discrepancies and provide effective solutions Good attention to detail with the ability to work accurately with financial and consumption data Main duties: Provide assistance to customers regarding utility accounts, billing enquiries and prepaid services Capture, review and maintain smart meter information and meter reading data Oversee customer accounts, outstanding balances, invoicing and credit-related activities Track utility usage patterns and compile relevant consumption reports Provide first-line assistance with system-related matters and customer enquiries Liaise with clients to investigate and resolve billing, metering and service-related issues Ensure utility information and account records are accurate and kept up to date Consultant: Karlia v Eeden - Dante Personnel Greenstone Apply via our website www.dantesa.co.za If you do not hear from us within 5 days, please accept that your application was unsuccessful
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