About this role
EHOD: Public Enterprise JOB CODE: GLOBAL GRADE: ROLE TITLE: EHOD Public Enterprise INTERNAL LEVEL: BUSINESS UNIT: Sales & Marketing REPORTS TO : Chief Sales and Marketing Officer FUNCTION : Sales # DIRECT REPORTS LOCATION: Midrand LAST UPDATED: ROLE PURPOSE The key function of this role is to drive sales revenue and margin, and to ensure effective execution within the defined vertical segment. This is achieved by putting in place a clear and consistent account management strategy, creating strong focus within the public enterprise segment, and ensuring that portfolio management exceeds guidelines for each account. The role provides leadership, direction, and resource stewardship to the segment’s sales function. As a senior sales leader, the incumbent works closely with the Chief Sales and Marketing Officer to ensure overall segment sales performance, the profitable achievement of segment sales goals, and alignment of segment sales objectives with the organisation’s business strategy. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ROLE REQUIREMENT ROLE ACCOUNTABILITIES KEY ACTIVITIES Organization Strategy · Primarily involved in the development, evolution, and approval of the long-term vision across the segment. Functional Responsibility · Sets segment strategy and significantly influences business unit strategy Leadership · Provides leadership to sales team. · Provides technical guidance to sales team. · Gives regular, comprehensive and constructive feedback to team and conducts their performance appraisals. · Proactively seeks feedback from team members and deals constructively with any criticism. · Adjusts management style to get the best from the individuals within the team · Delegates work to team members taking into account their capacity, level of skill and exposure to different types of work and complexity · Provides clear instructions and direction, with reasonable deadlines Key Accountabilities ESSENTIAL DUTIES AND RESPONSIBILITIES · Formulate and implement high level strategies to drive sales in the identified segment · Define and execute operational strategy to acquire new customers within the identified segment · Define and execute operational strategy to grow share of wallet within existing customers in the identified segment · Drive a high performance sales culture within the identified segment using a strong sales management system · Provide mentorship and coaching to sales people in the achievement of their sales objectives · Accurately forecast in the weekly cadence to achieve organisational sales and financial objectives · Track sales team metrics – pipeline accuracy, forecast accuracy and pipeline coverage, target achievement – and coach for performance · Implement and execute on performance improvement plans for poor performance · Drive strategic customer engagements at C-level within the identified segment · Provide input into commercial negotiations for purposes of closing strategic deals JOB SPECIFIC REQUIREMENTS COMPETENCIES (KNOWLEDGE, SKILLS AND ATTRIBUTES) Person Specification KEY COMPETENCIES / PERFORMANCE DRIVERS TECHNICAL / PROFESSIONAL COMPETENCIES · Ability to interface with C-level customers, partners and peers at a strategic level · A hunter type sales personality with solid ability to close business · Demonstrate creative problem-solving and decision-making skills to solve complicated business problems · Excellent analytical, organisational, presentation and customer service skills · Able to align and articulate capabilities as they relate to business priorities and goals · Solid coaching and mentoring skills. · Solid skills in preparing written communications and materials, for example proposals · Excellent interpersonal and communication skills: active listening and customer-care; knowledge and compliance with email correspondence · Ability to multi-task and adapt to changes quickly · Self-motivated with the ability to work in a fast moving and changing environment · Willing to work overtime as and when required · Willing to travel regularly to customer locations and industry events. · Solid track record of managing key strategic accounts in both public and private enterprises · Solid proven track record of achieving sales targets and sales execution · Solid leadership skills QUALIFICATIONS & EXPERIENCE · Grade 12 · Degree qualification (essential) · Post graduate qualification advantageous · Solid understanding of the ICT Industry products and solutions including Cloud, Cyber-security and Digital · For the Public Sector Segment, a solid understanding of PFMA and government buying cycles – ability to interact within all spheres of government at strategic levels · Excellent verbal and written communication skills · 8+ years of experience in Sales as well as at management level LEADERSHIP COMPETENCY REQUIREMENTS · Exceptional team management skills · Excellent verbal and written communication · Ability to delegate efficiently · Extensive industry knowledge with an eye towards the future · Diplomacy and patience · People skills · Strategic thinking · Listening · The ability to set and execute the vision of the company ORGANISATIONAL / REPORTING STRUCTURE