About this role
Our well-established client in the fuel retail industry is looking for an experienced and results-driven Convenience Store Manager to lead the day-to-day operations of a busy convenience store. This is an excellent opportunity for a hands-on retail professional with a passion for customer service, team leadership, and driving sales. Minimum Requirements: Grade 12 (Matric). A tertiary qualification in Retail Management, Business Management or a related field will be advantageous. Minimum 3–5 years' experience managing a convenience store, forecourt retail store, supermarket or FMCG retail environment. Previous experience in the fuel retail industry will be highly advantageous. Strong financial acumen with experience managing budgets, GP margins and stock control. Excellent leadership, communication and people management skills. Sound knowledge of merchandising principles and retail operations. Computer literacy with experience using retail POS and stock management systems. Valid driver's licence and own reliable transport. Strong leadership and decision-making ability. Customer-focused with a passion for service excellence. Excellent planning, organisational and problem-solving skills. Results-driven with the ability to achieve sales and profitability targets. Key Responsibilities: Manage the daily operations of the convenience store to ensure efficient and profitable performance. Lead, motivate and develop a team of supervisors and store staff. Drive sales growth through merchandising, promotions and excellent customer service. Monitor stock levels, ordering, receiving and stock control to minimise shrinkage and stock losses. Ensure accurate cash handling, banking and reconciliation procedures. Maintain high standards of housekeeping, merchandising and store presentation. Ensure compliance with company policies, health and safety regulations, and food safety standards. Analyse sales reports and implement strategies to improve store performance. Manage staff scheduling, attendance, performance and disciplinary matters. Build and maintain strong relationships with customers and suppliers. Ensure all operational and administrative reporting is completed accurately and on time.