About this role
We are seeking an experienced and results-driven National Sales Manager to lead client relationship management, account growth, and business development initiatives across multiple regions. This is a strategic, client-facing role requiring a strong relationship builder who can develop long-term partnerships, drive revenue growth, and ensure exceptional client satisfaction. The successful candidate will work closely with internal stakeholders, sales teams, and senior leadership to deliver outstanding service and maximize client value. The role involves regular travel to client sites and requires a proactive, customer-centric professional who thrives in a dynamic environment. Key Responsibilities Build, manage, and strengthen long-term relationships with key clients nationwide. Serve as the primary escalation point for client queries, concerns, and service-related matters. Identify opportunities for account growth, cross-selling, and upselling of services. Develop and implement client retention strategies to enhance customer loyalty and reduce churn. Conduct regular client meetings and business reviews to assess performance and identify improvement opportunities. Collaborate with internal teams to ensure the successful delivery of products and services. Prepare and present account performance reports, business reviews, and strategic recommendations. Monitor market trends, competitor activity, and customer feedback to identify growth opportunities. Negotiate and manage client agreements and service-related contracts. Support business development and client acquisition initiatives. Maintain accurate records of client engagements, opportunities, and account activities within CRM systems. Mentor and support junior team members while promoting best practices in client relationship management. Minimum Requirements Qualifications & Experience Proven experience in Client Relationship Management, Key Account Management, Sales Management, or a similar client-facing role. Demonstrated success in managing high-value client relationships and growing customer accounts. Experience developing and implementing client retention and account growth strategies. Proven ability to negotiate and manage commercial agreements. Experience managing stakeholder relationships across multiple levels of an organization. Previous leadership or mentoring experience will be advantageous. Skills & Competencies Strong client relationship and stakeholder management skills. Excellent communication, presentation, and negotiation abilities. Commercially minded with strong business acumen. Strong analytical and problem-solving skills. Ability to identify and capitalize on growth opportunities. Proficiency in CRM systems and reporting tools. Strong organizational and time-management skills. Ability to work independently while collaborating effectively with cross-functional teams. High level of professionalism and customer focus. Apply now! For more IT jobs, please visit www.networkrecruitmentinternational.com/ I also specialise in recruiting in the following: Software Development Data Engineer Data Analyst Infrastructure Architecture ... and more! If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions. For more information contact: Sfundo Shoba Recruitment Consultant https://www.linkedin.com/in/sfundo-shoba-500ab4202/