About this role
Credit Controller Qualification Matric / Senior Certificate with Accounting / Math Relevant qualification Requirements Valid drivers license Credit Management II or III preferred 3–5 years’ experience in a full-function Credit Control role Strong SAP exposure essential Proven ability to manage an independent book Required Technical Competencies: SAP (FBL5N, basic ZFI reports, age analysis) Intermediate Excel (pivot tables, lookups, filters) Strong account reconciliation skills Experience with consumer or FMCG an advantage Solid understanding of debtors ageing and risk indicators High accuracy and attention to detail Strong communication and customer service Accountability for own portfolio Problem-solving mindset Ability to work under pressure Professional, mature, and reliable Duties Manage a full 30‑day or 7‑day customer portfolio Conduct proactive collections in line with customer terms Investigate and resolve queries (pricing, PODs, RFCs, shortages) Perform accurate allocations and support unallocated clearing Monitor and act on credit limits, stop supply, and payment behaviour Prepare monthly portfolio reports with follow-up actions Administer credit applications, limit reviews, and customer master data Work closely with Sales, Dispatch, RFC and Warehouse to close disputes Ensure all customer notes, promises to pay and escalations are captured daily Adhere to company SOPs, credit policies, and month‑end deadlines